Privacy Policy

Welcome to Etlyklarborg.com (“Web site”). Klarborg USA LLC, (“we,” “us,” or “our”) is committed to protecting your privacy and securing your personal information, while providing a best-in-class online and in-store shopping experience. With respect to your privacy, we believe it is important for you to understand what information is collected on this web site, how this information is secured and used to improve your online and shopping experience. By submitting information through this Web site, you are agreeing to the terms of this Privacy Policy and consent to the collection, use and disclosure of your information in accordance with the Privacy Policy.
 
WHAT TYPE OF INFORMATION IS COLLECTED?

EtlyKlarborg.com collects the following types of information:

• Name
• Mailing address
• Email address
• Phone (or mobile) number
• Date of birth or age
• Credit card / debit card number or other information used to conduct a transaction
• Purchase/return/exchange information
• Account / loyalty numbers
• Wish list or list information
• Internet protocol address
• Browsing history
• Search history
• Customer service interactions / requests
• Survey data
• Interactions with the web site or digital advertising
• Cookies, beacons, pixel tags, mobile ad identifiers or similar technology

 

HOW IS INFORMATION COLLECTED BY ETLYKLARBORG.COM USED AND SHARED?

You provide the information

We collect information that you share with us when:

You place an order on the web site
Create an online account
Join an SMS, email or direct mail subscription list
Create a wish list
Enter a sweepstakes or contest
Enroll in EtlyKlarborg.com Loyalty Customer Program
Take a survey
Contact customer service / Submit or fill out the “CONTACT US” form
Provide a review 

Automated collection

We may connect information collected automatically (from your web interactions) using cookies, tags, scripts or other technologies with information that we already have about you to provide an improved personalized experience and to execute real-time messaging. Additionally, we may use automated information collection for reporting and analytics that tell us how you are shopping online to improve the targeting and performance of our marketing in response to your interactions.
We may also collect additional information about your interactions with the site without identifying you as an individual (“Anonymous Information”) by using cookies, tags, scripts or other technologies. For example, we may receive information that your browser sends to websites that you visit, such as your IP address, browser and operating system type, and information about the device you are using (whether it is a mobile device or a desktop computer). We may use Anonymous Information at our discretion. For clarity, Anonymous Information means information that is not associated with or linked to your personal information.

Third-party automated collection

We and our service providers use cookies, tags, scripts or other technologies to anonymously collect and store certain types of information (e.g. browser type, time and date, advertising information, session, click and conversion information, hardware/software information, cookie and session ID) whenever you interact with us or our third-party services providers.
We may collect your email address via cookies and pixels on our site through the use of trusted third-party partners. These partners may combine your email information with other information they have access to such as mailing address so that we may serve relevant marketing offers to you via direct mail. If you do not want us to collect information about you, please contact Customer Service at [email protected] to opt-out.
For example, we allow third-party companies such as Google to place tags on our web site once approved through our tagging process. The tags may collect information from your interactions. Third-party service providers use the information collected to improve your experience, to automate communications, to improve site search and, where applicable, to notify you of products and services that are of interest to you. Our Privacy Policy does extend to third-party companies.

Social Media

Our site links to social media companies such as Facebook, TikTok, Instagram and YouTube. These sites may collect information about you using cookies, tags, scripts or other technologies when you interact with them. EtlyKlarborg.com cannot control or monitor the data collection or data use practices of social media companies. As such, your interactions with social media on our web site will be governed by their respective privacy policies.

Mobile Location Information

If you interact with our web site using a mobile device and enable location services in your privacy settings, we or our third-party services providers may use this information to serve digital advertising content that is specific to your geo-location and interests. We reserve the right to use your phone’s Bluetooth signal to promote real-time deals, recommend nearby locations or other helpful marketing services. We occasionally work with third-party services bureaus, who, through mobile applications, use geo-location information to perform analytics and to serve geo-targeted digital advertising.

COOKIES AND TAGS

We use cookies, tags, scripts or other technologies to improve the performance of our website and create personalized online experiences. Some examples of what this allows us to do are:
Remember the items placed in your shopping bag
Recognize when you return to our website to manage your preferences and create content specific to your interests
Identify how you reached our website and the products you are searching to improve marketing
Determine if you opened an email to reduce unwanted sends and improve personalization
Speed up check-out by remembering your account information (if applicable)
Please refer to your device browser settings to enable, disable, or turn on notifications when cookies are being used. Be aware that if you disable cookies or turn them off, some of the features of the web site may not function properly. However, you will still be able to place orders.

Do Not Track

Klarborg USA LLC does not currently take steps to respond to browsers’ “Do Not Track” signals as no uniform standard to respond to such signals has been developed at this time.

SHARING OF INFORMATION AND USE

Sharing of information

We work with companies and strategic partners who perform services that require the sharing of your information. These companies and services providers are obligated to ensure your information and privacy is protected. Examples of these services include:
Data hygiene (name, address, email verification)
Marketing database management / email campaign management / SMS campaign management
Direct mail distribution
Surveys, marketing research, data analytics
Advertising and promotions
Fraud detection / risk management
EtlyKlarborg.com uses Paypal to process online payments. You can find Paypal´s privacy policy here.
Google Analytics — EtlyKlarborg.com partners with Google Analytics to provide website and marketing insights. Google Analytics’ terms are available here.
Other – EtlyKlarborg.com may disclose your personal information to third parties only (i) as required by law or regulation or as we believe in good faith that disclosure of such personal information is reasonably necessary to: (1) satisfy any applicable law or regulation, (2) to respond to claims and/or to comply with a judicial proceeding, court order or legal process served on us, (3) to protect and defend our rights or property and/or the rights or property of third parties, as permitted by law, (4) to detect, prevent or otherwise address fraud, security or technical issues; or (5) to enforce our Terms of Use; and/or (ii) with our service providers solely for the purpose of providing certain services to maintain and operate the Site or to help us deliver products and services to you.

How is your information used?

We may use the information we collect from you in the following ways:
To improve the online in store customer experience by delivering relevant products and services
To deliver timely and targeted coupons, catalogs, email, text and online messages, digital and social advertising
To respond to customer service requests or inquiries
To administer contests, promotions, surveys
To ask for ratings and reviews of services or products
To manage purchases, orders, payments, returns/exchanges, customer service notifications, wish lists, customer preferences and subscriptions
To conduct tests, research and analysis

YOUR CHOICES

If you do not wish to receive: emails, text messages, catalogs, coupons, loyalty rewards you can opt-out by submitting a request using our contact us form or by e-mail to [email protected]

Email
If you do not wish to receive promotional e-mails from us, you can unsubscribe by clicking on the link at the bottom of all promotional emails. Opt-outs do not apply to administrative emails such as: order confirmations, shipping notifications, etc.

Geo-Location
You may prevent your mobile device from sharing your location data by adjusting the permissions on your mobile device.

PRIVACY OF CHILDREN

Our Services are not directed to children, and we do not knowingly collect Personal Information from children under the age of 16. If you learn that a child has provided us with Personal Information, then you may contact us by submitting a request using our contact form or by email to [email protected]

 

LINKS TO OTHER WEBSITES

We link to other websites. These sites have their own privacy and security policies. If you choose to navigate to another website through our links, we encourage you to review their policies.

INFORMATION SECURITY

EtlyKlarborg.com uses reasonable administrative, physical and technical safeguards designed to secure the personal information you share with us. Regardless of the precautions taken by us or by you, no data transmitted over the Internet or any other public network can be guaranteed to be 100% secure. We cannot ensure or warrant the security of any information you transmit to us and you provide all personal information to us at your own risk.

POLICY CHANGES

Each time you use the Site, the current version of this Privacy Policy will apply. When you use the Site, you should check the date of this Privacy Policy and review any changes since the last version. Visitors can always refuse to accept changes to our Privacy Policy by ending their use of the Site. Unless stated otherwise, our current Privacy Policy applies to all information that we have about you. Continuation of your use of the Site shall be considered acceptance of any changes in the Privacy Policy.
 
 
California Residents

California Consumer Privacy Act

If you are a California resident, California law permits you to request Information regarding the:
Categories of Personal Information (as defined by applicable California law) collected, sold or disclosed by us;
Purposes for which categories of Personal Information collected by us are used;
Sources of information from which we collect Personal Information; and
Specific pieces of Personal Information we have collected about you.
In addition, if you are a California resident you may:
Opt-out of the sale or disclosure of your Personal Information, in some circumstances;
Opt-out of receiving marketing communications from us; however, you may still receive administrative communications regarding the Services;
Opt-in to certain financial incentive programs we may offer related to the collection, sale, or deletion of your Personal Information; and
Request deletion of your Personal Information by us and our service providers, in some circumstances.
You will not be discriminated against for exercising your rights under the California Consumer Privacy Act. Our privacy policy can be found at privacy policy.

Collection of Personal Information from California Residents

We have listed below the personal information we may have collected from California residents in the past 12 months.

Category of personal information we may collect: Identifiers

Categories of sources from which we may obtain your “Identifiers” include:
directly from consumers
the acquisition of companies and their proprietary customer lists
directly and indirectly from activity on our website
data resellers
Examples of identifiers collected:
account name
postal address
unique personal identifier
online identifier
Internet Protocol address
email address
phone number
driver's license number or state ID
passport number
financial information used conduct a transaction or other similar identifiers

The purposes for collecting your “Identifiers” include:

To improve online and in store customer experience by delivering products and services relevant to you
To manage loyalty rewards / notifications
To deliver timely and targeted direct mail, email, text and online messages, in-store communications, digital and social advertising 
To respond to customer services requests or inquiries
To administer contests, promotions, surveys 
To ask for ratings and reviews of services or products
To manage purchases, orders, payments, returns/exchanges, customer service notifications, wish lists, customer preferences and subscriptions
To conduct tests, research and analysis
financial information used conduct a transaction or other similar identifiers

Categories of sources from which we may obtain your “Personal Characteristics” include:

directly from you
directly and indirectly from activity on our website
data resellers
Examples of personal characteristics collected:
sex/gender
marital status
other demographic characteristics

The purposes for collecting your “Personal Characteristics” include:

To improve online and in store customer experience by delivering relevant products and services
To deliver timely and targeted direct mail, email, text and online messages, in-store communications, digital and social advertising
To conduct tests, research and analysis
 
Categories of sources from which we may obtain your “Internet/Electronic Activity” include:

directly from consumers
directly and indirectly from activity on our website and from third party service providers
Examples of internet / electronic activity collected:
Browsing history
search history
information on an interaction on our website, application, or advertisement
Internet Protocol address; cookies, beacons, pixel tags, mobile ad identifiers, or similar technology

The purposes for collecting your “Internet/Electronic Activity” include:

To improve online and in store customer experience by delivering products and services relevant to you
To manage loyalty rewards / notifications
To deliver timely and targeted coupons, catalogs, email, in-store receipt messages, birthday, half-birthday, advertising, and social media/li>
To respond to customer services requests or inquiries
To administer contests, promotions, surveys
To ask for ratings and reviews of services or products
To manage purchases, orders, payments, returns/exchanges, customer service notifications, wish lists, customer preferences and subscriptions
To conduct tests, research and analysis

Categories of sources from which we may obtain your “Geolocational Data” include:

directly from consumers
directly and indirectly from activity on our website and from third-party service providers
Examples of geolocational data include your physical location or movements. Managed through third-party services providers that serve up targeted ads.

The purposes for collecting your “Geolocational Data” include:

To improve online and in store customer experience by delivering products and services relevant to you
To deliver timely and targeted direct mail, email, text and online messages, in-store communications, digital and social advertising
To conduct tests, research and analysis
Categories of sources from which we may obtain your “Inferences” include:
directly from consumers
directly and indirectly from activity on our website
from data resellers and third-party service providers
Examples of inferences are the creation of data profiles designed to predict purchase behavior, product preferences, value, risk, affinity to the brand derived from information / data collected.
The purposes for collecting your “Inferences” include:
To improve online and in store customer experience by delivering products and services relevant to you
To manage loyalty rewards / notifications
To deliver timely and targeted direct mail, email, text and online messages, in-store communications, digital and social advertising
To respond to customer services requests or inquiries
To administer contests, promotions, surveys 
To ask for ratings and reviews of services or products
To manage purchases, orders, payments, returns/exchanges, customer service notifications, wish lists, customer preferences and subscriptions
To conduct tests, research and analysis

Requests

You can make requests related to your California privacy rights at the attached links:

Access My Personal Information: [email protected]

Delete My Personal Information: [email protected]

We do not sell personal information for financial gain.

Please be aware that we do not accept or process requests through other means (e.g., via fax, social media, email addresses, etc.).
When you make a request, we may ask you to provide verifying information, such as your name, email, or phone number. We will review the information provided and may request additional information via email or other means to ensure we are interacting with the correct individual. Please also be aware that making any such request does not ensure complete or comprehensive removal or deletion of Personal Information or content you may have posted, and there may be circumstances in which the law does not require or allow us to fulfill your request.

Children

Our Services are not directed to children, and we do not knowingly collect Personal Information from children under the age of 16. If you learn that a child has provided us with Personal Information, then you may contact us as indicated above.

DO NOT TRACK

Klarborg USA, LLC does not currently take steps to respond to browsers’ “Do Not Track” signals as no uniform standard to respond to such signals has been developed at this time.